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These terms set out how 101phjl operates your account, handles your data, and defines the scope of this platform where local law permits access. Read through to understand what applies to you and how to reach us if anything needs clarification.
Access to 101phjl and its services depends on local law and is available only in eligible regions. Nothing in these terms overrides applicable Philippine law or the rules of any jurisdiction that governs your use of this platform. When you open an account, you confirm that using this service is lawful where you are located. We do not make representations about legality in jurisdictions we have not verified. For financial activity — including deposits made via PESONet or Bank Transfer — the terms shown at the point of transaction apply alongside this policy. Those transaction terms describe the specific conditions, limits and verification steps for each payment route. If there is a conflict between a transaction-level notice and this page, the more specific notice applies to that transaction. We may update these terms when our operating conditions change. The current version is always the one shown here. Continued use of your account after a published update means you have read and accepted the revised terms. If you do not agree, the right step is to stop using the account and contact support to request closure. All records relating to your account are kept in line with applicable data retention rules.
Not everything on this platform falls under the same rules. This section draws the boundary between what these terms cover and what sits outside them, so you know exactly where to look when a question comes up.
These terms govern how you open, use and close your 101phjl account. This includes login credentials, account verification steps, and the actions you can take from your account dashboard. Third-party identity checks are not covered here.
Deposits and withdrawals processed through routes like PESONet and Bank Transfer are subject to both this policy and the separate transaction terms shown at the point of transfer. Payment processor rules sit outside our legal terms.
Game content supplied by studios available in the lobby — including titles like Bingo Lucky Numbers and Omaha Poker — is covered by provider terms alongside ours. We make titles available; the game mechanics and rules belong to the respective studio.
Links or integrations to external services, including e-wallet providers like GCash and Maya, are governed by those providers' own terms. We are not responsible for the policies, availability or conduct of third-party platforms outside our direct control.
Your account dashboard is the starting point for most actions this policy covers. From there, you can review transaction records, check the details we hold on your account, and update information that has changed. If you notice an error in your account data — a wrong contact number, an outdated email address — the correction step is in your account settings, and our support team can assist if the field is locked. For any question about how your data is used or retained, you can raise it directly through our support channels. We handle those requests as they come in and will tell you what we hold and why. If you want to request account closure, that process also starts with a support contact — we do not automate account deletion without verification. Every step, from reviewing records to requesting changes, runs through your account or our support line, not through third parties.
Your transaction history and account activity are visible in the dashboard after login. Deposit records for routes such as PESONet and Bank Transfer are listed there with dates and amounts exactly as processed.
Go to account settings to update contact information or personal details. If a field cannot be edited directly, contact support and we will confirm the verification steps needed before making the change.
Any question about how this policy applies to your account can be sent through our support contact path. We respond to policy questions and will point you to the specific clause or process that applies to your situation.
Account closure requests are handled by our support team. Contact us through the channel listed on this page, confirm your identity, and we will walk you through the steps. Outstanding balances are settled before the account closes.
If any part of this policy raises a question, our support team is the right contact. Reach us through any of the paths below and reference your account so we can pull up the relevant details quickly.
Open the chat widget from your account page. This is the fastest path for urgent policy questions or account corrections. Have your account details ready when you start the conversation.
Send your policy or data question to our support email address listed in the account help section. Include your registered email and a clear description of what you need. We reply to policy queries in writing.
Your account dashboard includes a help section with answers to the questions we receive most often about policy, data and account actions. Check there first — many requests can be resolved without contacting support directly.
We hold your account data only for as long as it is needed to operate your account and meet applicable retention requirements. When you close your account, we follow the retention schedule set by the rules that apply to our operations — some records must be kept for a defined period even after closure, and we will tell you the timeframe if you ask.
We use cookies to keep your session active and to remember account preferences. The cookie notice shown on your first visit explains what we collect and how to manage it. You can adjust cookie settings through your browser at any time.
Your account is protected by the login credentials you set. We recommend a strong, unique password and advise against sharing access. If you suspect unauthorised activity, contact support immediately — we can place a hold on the account while we investigate.
We keep transaction and account records in line with applicable rules. The length of time depends on the type of record and the obligations that apply. You can ask us what we hold on your account at any point by contacting support.
To request a correction, deletion or export of your data, contact our support team with your account details. We verify your identity before processing any data request. We do not share your personal data with third parties outside what is needed to operate your account.
These are the questions we get most often about our legal terms, data practices and account rights. If yours is not here, reach out through support.
Access to 101phjl depends on local law and is available where local regulations permit. We do not claim authorisation in jurisdictions we have not verified. If you are in the Philippines, your use is subject to applicable local law alongside these terms.
We hold the personal details you submitted at registration, your transaction history — including PESONet and Bank Transfer records — and account activity logs. You can ask us to confirm exactly what we hold by contacting support with your account details.
Go to account settings and update the field directly. If the field is locked — which can happen after verification — contact our support team. We will confirm the steps needed to verify your identity before making the correction.
Yes. Contact support with a deletion request and your account details. We verify your identity first, then process the request. Note that some records must be kept for a defined period under applicable retention rules even after deletion is requested.
When terms are updated, the revised version is published here. Continuing to use your account after an update means you accept the new terms. If you do not agree with a change, stop using your account and contact support to request closure and settlement of any balance.
No. GCash, Maya, GrabPay and other e-wallet providers operate under their own terms and privacy policies. Our terms cover what happens on the 101phjl side of a transaction — the payment provider's own rules govern their side of the transfer.